3CX Phone System: Consulting, Setup & Operations

DEVACON advises on, plans, sets up and operates your 3CX phone system, in the cloud or on-premises at your site. You obtain the 3CX licences through DEVACON, and consulting, setup and operations come from a single partner.

• Concept with operating model, numbering plan and SIP trunk, matched to your network
• Extensions, ring groups and call queues with announcements, distribution rules and overflow
• Voice menu (IVR) with greeting, opening hours, public holiday switching and forwarding
• Softphone and app for Windows, iOS and Android, desk phones as needed, home office with the same number
• Integration with Microsoft Teams and your CRM, a fax server for receiving faxes as PDF on request
• Replacement of ISDN and legacy systems with number porting

The cut-over includes test operation alongside the old system. We plan the number porting so that you remain reachable throughout. After the briefing you can maintain announcements and schedules yourself, and on request we take over updates, monitoring and changes under a maintenance contract.

Scope and quote are defined individually after your enquiry.