{"product_id":"juniper-care-support","title":"Juniper Care Support","description":"\u003cp\u003eAccording to Juniper, Juniper Care combines round-the-clock technical support from the Juniper Technical Assistance Center (JTAC), access to software releases and the Juniper Support Portal with several hardware replacement options. All levels also include Juniper Support Insights, the service APIs and the Software Support Evaluation Tool.\u003c\/p\u003e\u003cp\u003eThe levels differ in hardware replacement: from Core without hardware replacement and Core Plus with return to factory, to advance replacement on the next business day or within four or two hours, optionally with an onsite technician. Advanced Care and Premium Care add an escalation desk and an assigned service manager.\u003c\/p\u003e\u003cp\u003eWe are happy to advise you on project and volume enquiries. On request, DEVACON takes care of planning, configuration and commissioning.\u003c\/p\u003e","brand":"Juniper Networks","offers":[{"title":"Default Title","offer_id":57000591032706,"sku":null,"price":0.0,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0911\/9586\/7522\/files\/devacon-juniper-care-support.png?v=1793048392","url":"https:\/\/shop.devacon.eu\/en\/products\/juniper-care-support","provider":"Devacon Shop","version":"1.0","type":"link"}